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Guest Services

We have an inherent passion for exceptional service. Our approach to hospitality excellence can be distilled down to one ultimate goal: to surpass conventional luxury hotel standards by striving for (yes, Utopian!) perfection with a meticulous attention to the finest detail in all things. So, indulge in our personalised service, VIP privileges and state-of-the-art amenities that will transport you to a dream world of ultimate comfort and infinite relaxation.

Our experienced concierge staff is available at all times to assist with recommendations, reservations, travel arrangements, bookings, private excursions or anything else that you may require, among which:

  • Transfers from and to Mykonos airport or seaport (note that these are complimentary for online bookings completed on our site)
  • Express check-in / check-out
  • Valet parking
  • Excursion planning

On request:

  • Pre-arrival special request and shopping service
  • Unpacking and packing service
  • Laundry, dry-cleaning and pressing service
  • Yacht and helicopter charters
  • Butler service
  • In-house chef services

Check our contact details for sending us your requests.

In-house chef

Although they can rise to the occasion and cater for a romantic dinner, a special event or simply to satisfy a craving for something that isn’t on the menu, served in the privacy of your suite, our in-house chef and his team specialise in creating memorable feasts from your fully-equipped kitchens. Their services also include:

  • a daily delivery of fresh groceries
  • a unique selection of coffees and teas
  • daily breakfast prepared at your villa
  • light pool lunches rustled up on request